To get the most out of PPM and BPM installations, staff must be well trained and have up-to-date expertise. From administrative training, to technical and functional boot camps, we can help your staff acquire the skills and knowledge they need.
Our training packages include:
We can help get your trainers up to scratch with the latest knowledge and best practice with our specially tailored courses.
CA-Clarity Administration Training: A five-day bespoke training programme based around your configuration that enables your staff to:
- Add, remove and change users
- Use Clarity Studio to change a users’ screen and add additional fields
- Write NSQL queries to create portlets
- Create an OBS (Organisational Breakdown Structure)
- Manage user security
All materials are designed, created and published as part of this solution.
CA-Clarity Technical Training: A five-day bespoke training programme to provide technical administrators in-depth knowledge on how CA-Clarity works in the back office, covering:
- Network Architecture
- Product Architecture Stack
- Fix Packs and Upgrades
- Scaling and Resilience
- XOG and GEL Integration
- Introduction to Clarity Studio
CA-Clarity Process Development: A five-day bespoke training programme to provide business/functional analysts with in-depth knowledge of how to create and map CA-Clarity workflows onto business processes. The course covers:
- Principles of process management on CA-Clarity
- Building processes in CA-Clarity
- Client-specific process workshop
The course is tailored to your requirements and performed on Client Clarity Instance. We prefer to deliver this course in the classroom.
All materials are designed and created in softcopy so that the Client can publish in their own format.
End-User Training: A bespoke End-User training programme tailored to encompass the various roles you perform within your CA-Clarity environment. The course is usually based in the classroom and can be performed via Webex. All materials are designed, created and published as part of this solution.
Trainer Education: For those companies that prefer to deliver training in-house, we can help get your trainers up to scratch with the latest knowledge and best practice with our specially tailored courses.